Monday, June 9, 2014

Work Life: SharePoint 2010, Why Do You Hate Me So?! Unable to display this Web Part

I received this error:

Unable to display this Web Part. To troubleshoot the problem, open this Web page in a Microsoft SharePoint Foundation-compatible HTML editor such as Microsoft SharePoint Designer. If the problem persists, contact your Web server administrator.

The page always seem to know when I need it most. We use SharePoint to present in our meetings to discuss open items. I get this problem maybe once every month or two. I work on it frequently throughout the day so the frequency is not because that is the only few times I open it.

I think our SharePoint is on a server farm, because we also have a page that displays which SP server we are on. Usually, someone on my team will be on a different server and the page is working fine. We have not figured out what causes this problem nor how to switch to a different server. We think closing and reopening the browser will at least switch us to another server but this usually does not work.

The problem is only on one of our views. The other views appear to be fine, although they are usually empty or have few records (i.e. 1-5). The all views page also works. The list itself comes up without any problems. Usually if I wait a couple hours, the problem will fix itself. It is quite a hassle to get in touch with our SP administrator so I have never contacted them and usually just wait for it to fix itself.

While searching the error on-line, there appears that there could be a couple sources of the problem. At the frequency that we get the problem, my guess is that there was some updates done on the servers. Assuming the rest of the company follows the same as our infrastructure team, we update each server on separate days. There were solutions to actual changes made, but we have not made any changes (at least to our knowledge). Unfortunately, I do not have a solution nor explanation to this problem.

Off topic, I also looked up what the correlation id meant (site provided below). This appears to be an id associated with my session so is not useful to a web search. It is useful for searching the logs for an admin. Unfortunately, I do not have admin rights.


Reference

http://zimmergren.net/technical/sp-2010-find-error-messages-with-a-correlation-id-token-in-sharepoint-2010